Privacy Policy

Ft9999's Privacy Policy
Your Data Is Safe With Us

Everything you need to know about how your personal data is collected, used, and protected at ft9999 — all in one place. We believe transparency is the strongest form of security.

Last Updated: January 2026

How We Protect Your Data

Ft9999 takes your privacy seriously. Learn about the key pillars of our data protection framework.

Encryption Protection

All your personal and financial data is protected with SSL/TLS encryption. Strong encryption is applied at every stage of data transmission.

Not Sold to Third Parties

Your personal data is never sold to third parties. Certain information may only be shared with partners where strictly necessary to deliver our services.

Your Control

You decide what types of marketing communications you receive. Contact us at any time to correct, delete, or export your data.

Secure Data Storage

Your data is stored on secure servers with regular backups. Multiple layers of security are in place to prevent unauthorized access.

Limited Retention Period

Your data is retained only for as long as necessary. Once legal obligations are fulfilled, any excess data is securely deleted.

Security Monitoring

Our security team monitors systems 24/7. Any suspicious activity is detected and acted upon immediately.

01Introduction & Commitment

Welcome to ft9999. We believe privacy is a fundamental right for every player. This Privacy Policy clearly explains what data is collected when you use ft9999, why it is collected, how it is used, and what rights you have.

This policy applies to ft9999's website, mobile app, and all associated services. By using our platform, you agree to this Privacy Policy. If you disagree with any part of it, please speak with our support team before continuing to use our services.

Related Documents

This Privacy Policy is ft9999's Terms and Conditions and Responsible Gaming Policytogether form the complete agreement. We recommend reading all three documents together.

02What Data We Collect

Ft9999 only collects data that is necessary for operating our services, ensuring security, and meeting legal obligations. We never collect information beyond what is needed.

Type of Information Example Purpose
Identity Information Name, date of birth, national ID KYC Verification
Contact Information Email address, mobile number Account Management
Financial Information Payment methods, transaction history Deposit/Withdrawal Processing
Technical Information IP address, device information, browser Security & Fraud Prevention
Gaming Information Betting history, preferred games Service improvement, responsible gaming
Cookies & Tracking Session cookies, preferences Improving User Experience

In addition to the information you provide directly, we automatically collect certain technical data — such as your device type, IP address, and how you navigate the platform. This data is primarily used to ensure security and improve app performance.

03How Your Information Is Used

Ft9999 uses the collected information for the following purposes. Each use is grounded in a specific legal or operational basis.

  • For account creation, verification, and management.
  • To process deposits, withdrawals, and all financial transactions.
  • To comply with KYC verification and anti-money laundering policies.
  • To detect fraud, multiple accounts, and bonus abuse.
  • To provide customer support and resolve complaints.
  • To send promotions, bonuses, and personalized offers (with your consent only).
  • To manage Responsible Gaming tools and provide self-exclusion services.
  • To submit required reports to the relevant regulatory authorities.
Marketing Communications

Ft9999 may send you promotional emails or messages, but only with your consent. You can opt out of marketing communications at any time via your account settings or by contacting support.

04Who We Share Your Information With

Ft9999 never sells your personal data. However, certain information may be shared with specific partners where necessary to operate our services.

  • Payment Providers: To process deposits and withdrawals, necessary transaction information is shared with payment services such as Mobile Banking, Nagad, and Rocket.
  • KYC Partner: Certain information may be shared with trusted third-party KYC providers for identity verification purposes.
  • Technology Providers: Limited data is shared with cloud hosting and software partners to operate the platform.
  • Legal Authorities: Relevant data may be disclosed in cases involving legal obligations, court orders, or government investigations.
  • Licensing Authority: Specific reports are submitted to the licensing authority to meet regulatory requirements.
Third-Party Restrictions

All third parties we work with are contractually bound to use your data solely for the specified purpose and are prohibited from using or sharing it for any other reason.

05Cookies & Tracking Technologies

Ft9999 uses cookies and similar technologies to enhance your experience and maintain platform security. Cookies are small text files stored in your browser.

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand and improve how the platform is used.
  • Marketing Cookies: To show relevant advertisements — on a consent basis only.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect some features of the platform.

06Data Protection Measures

Ft9999 uses industry-leading security measures to keep your data safe. Our security framework operates across multiple layers of protection.

  • All data transmissions are secured with 256-bit SSL/TLS encryption.
  • Stored data is also kept in encrypted form.
  • Regular third-party security audits are conducted.
  • An immediate alert is sent if a suspicious login is detected on your account.
  • Two-factor authentication (2FA) is available.
  • Staff access to data is strictly controlled and logged.
In the Event of a Security Breach

In the event of a data breach, ft9999 will notify affected users and the relevant authorities within the required timeframe, in accordance with applicable legal guidelines.

07Data Retention

Ft9999 retains your data only for as long as it is necessary or legally required.

  • All data is retained for the full duration your account remains active.
  • After account closure, data may be retained for up to 5 years to meet legal obligations.
  • Financial transaction records are retained in accordance with anti-money laundering laws.
  • After the designated retention period, data is securely and permanently deleted.

08Your Rights

As an ft9999 user, you have several important rights over your own data.

01
Right to Access

You can submit a request at any time to find out what data we hold about you.

02
Right to Rectification

You can request a correction if any of your data on record is inaccurate.

03
Right to Erasure

You may request that your data be deleted under certain circumstances.

04
Right to Data Portability

You can request an export of your data in a standard, portable format.

05
Right to Object to Processing

You may object to your data being used for marketing or other specific purposes.

06
Right to Withdraw Consent

You may withdraw your consent to the use of any information provided on the basis of consent at any time.

Contact Us to Exercise Your Rights

To exercise any of your rights, email us at [email protected] or reach out via live chat. We will respond within 30 days.

09Minors' Data

Ft9999 is strictly for users aged 18 and above. We do not knowingly collect personal data from minors. Age is verified at registration and confirmed during the KYC process.

If we are informed that data has been collected from a minor, we will immediately close that account and delete all associated information.

10International Data Transfers

Ft9999's servers and some service partners may be located outside Bangladesh, which means your data may cross international borders. Wherever your data is stored, we ensure it is protected to the same standard as outlined in this Privacy Policy.

For international data transfers, we ensure appropriate contractual safeguards are in place that meet international data protection standards.

11Policy Changes

Ft9999 may update this Privacy Policy from time to time. For any significant changes, we will post a notice on the website and notify registered users by email. Always check the "Last Updated" date at the top of the policy.

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree with a change, please contact our support team.

12Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our data protection team.

Email: [email protected] — Our team is available 24/7 and typically responds within minutes. For privacy-related requests, please include "Privacy Request" in the subject line.

Questions About the Privacy Policy

Here are answers to the most common questions about your data protection.

No, ft9999 never sells your personal information. Data may be shared with trusted partners only where strictly necessary for service operations — such as payment processing or KYC verification. These partners are contractually bound to use the data solely for that purpose.

Email [email protected] with the subject line "Privacy Request", or reach us via live chat. We will process your request within 30 days. Please note that certain data must be retained for a specified period due to legal obligations.

No. Full payment card details are not stored directly on ft9999's servers. All payment processing is handled exclusively through PCI DSS-compliant payment gateways. We only retain transaction references and amounts.

Every marketing email includes an "Unsubscribe" link at the bottom — clicking it will stop marketing emails immediately. You can also contact support directly, and marketing emails will be stopped within 24 hours. Please note that important account-related notifications cannot be disabled.

Even after account closure, certain data — particularly financial transaction records and KYC documents — may be retained for up to 5 years for legal reasons. This period is set by anti-money laundering laws. All data is permanently deleted once this retention period ends.
Safe & Trusted

Your Data Is Safe — Join Now

Your privacy is our top priority at ft9999. Register securely and enjoy world-class gaming.

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