01Why Responsible Gaming Matters
At ft9999, responsible gaming is not just a policy — it is part of who we are. We believe online gaming is truly enjoyable only when it is controlled, mindful, and intentional. Gaming is a form of entertainment, not a means of income.
Millions of people in Bangladesh enjoy online gaming — but for a small number, it can become a problem. Research shows that gaming addiction is just as real as other behavioral addictions, and its effects can impact family life, work, and mental health.
That is why ft9999 has built an environment from the ground up where every player can game safely, set their own limits, and get help whenever they need it.
Keep in Mind
Gaming at ft9999 is purely for entertainment. Chasing losses by placing more bets is never the answer.
02Responsible Gaming Principles
Responsible gaming at ft9999 goes beyond providing tools — it is about building a culture where players make informed decisions. Keeping the following principles in mind will help ensure your gaming experience stays healthy and enjoyable:
- Only bet money that you can afford to lose without it affecting your life.
- Set a budget before you place any bets and stick to it.
- Do not use gaming as a substitute for other activities.
- Avoid gaming when you are drinking or under emotional stress.
- Take regular breaks — at least 10 minutes every hour is a healthy habit.
- Do not chase losses with "revenge betting" — it is the most dangerous habit you can form.
- Never treat a win as guaranteed — every game is based entirely on chance.
03Recognize the Warning Signs
Gaming problems do not develop overnight — they build gradually. If you notice any of the following signs in yourself or someone close to you, it may be a warning signal:
Spending beyond your budget and affecting your family's essential expenses.
Returning repeatedly to chase losses and placing increasingly larger bets.
You feel uncomfortable, irritable, or restless when told to stop gaming.
You are lying to or hiding your gaming from family or friends.
You are prioritizing gaming over work, studies, or your social life.
You are taking out loans or dipping into savings to fund your gaming.
What should you do if you notice these signs?
If you identify with two or more of these signs, please take a break and reach out to our support team. We do not judge — we just help.
04How to use ft9999's tools
You can access all of the following tools at any time through the "Responsible Gaming" section in your account settings. No additional verification is required to activate them.
Deposit Limit
Account Settings › Responsible Gaming › Deposit Limit. Set a daily, weekly, or monthly limit at any time.
Session Timer
Account Settings › Responsible Gaming › Session Limit. Set a session duration anywhere from 30 minutes to 8 hours.
Cooling-Off
Account Settings › Responsible Gaming › Take a Break. Pause your account for 24 hours, 7 days, or 30 days.
Self-Exclusion
Account Settings › Responsible Gaming › Self-Exclusion. Block your account entirely for 6 months, 1 year, or 5 years.
You Can Ask for Help Directly
If you cannot access the settings or need urgent assistance, email us at [email protected] or type "Responsible Gaming" in live chat — we are available 24/7.
05Age Verification & Minor Protection
Ft9999 strictly enforces an 18+ policy. Age is verified at registration and confirmed through the KYC process. Any account found to belong to a minor is immediately closed and the full balance is refunded.
If there are children or teenagers in your household, we recommend installing parental control software on shared devices and keeping your account password secure. You can also enable the PIN lock feature on the ft9999 app.
06Where to Find Professional Support
Alongside ft9999, there are professional organizations that can help with gaming-related issues. Seeking help is not a sign of weakness — it is the first act of courage.
- Kaan Pete Roi — Mental health support helpline, Bangladesh.
- National Institute of Mental Health (NIMH) — Dhaka, Bangladesh.
- Gamblers Anonymous — International support group.
- GamCare — International gaming addiction support organization.
- BeGambleAware — Free counseling service for gaming-related issues.
Talking to a trusted family member or friend can also be a valuable first step. ft9999 is always here for you.